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Call BS on That!

Calling out companies for their BS

It’s been almost 30 years since the Carl’s Jr launched the ill-fated Taco De Carlos chain but the irony is not lost on the name. Don’t get me wrong here, I am not a racist, I hate all people equally if they fit into distinct groups such as idiots, assholes, criminals, and terrorists. Hell, let’s throw in most lawyers and people with the little fish symbol on their business cards…but I digress. Here is southern California, Carl’s Jr, who under the leadership of Carl Karcher, cleaned up major ghetto areas in Anaheim, is turning the tables on this old policy. On NUMEROUS occasions at local branches, they have hired a crew that lowers the standard on fast food, as if it could go lower.  Continue reading for more of the story.

Carl’s Jr on Lake Forest and 405 fwy
I go to fast food because I am in a hurry, that’s the “fast” part of fast food isn’t it? So I pull up to the squawk box and place my overly complicated order for a #4 with a diet coke and criss cut fries. Yes, I realize how difficult it must be to understand me when I speak slowly and pronounce my words carefully “a … number …. four ….. medium … DIET coke…..criss cut fried” - “that was a number 9 with a coke?” - NO…. a FOUR with a DIET coke! SIXT times I had to repeat the order, being very careful to make sure I was perfectly clear. I end up having to drive to the window to explain this tough order. I then repeat it while showing 4 fingers to the person in the window. She turns around and announces “numero quatro”. NO! I did not order a quatro, I ordered a freaking number FOUR from Carl’s Jr, freaking all-American hamburger joint for Christ’s sake!

Come on. Barely anyone in the entire store could understand basic English. All orders to all employees had to be given in Spanish. I don’t care who you hire to work in your busness so long as they meet some basic requirements:

1. They keep clean
2. They don’t screw up the orders
3. They are legal to work in the USA
4. They speak the native language

Having employees that ALSO speak Spanish is certainly a plus but English should be a requirement. I have called and complained multiple times as I can’t seem to stop eating those $6 burgers but my patience is running thin with increased errors in orders and having to deal with people that don’t speak a word of English.

So Car’s Jr, I call BS on yout!