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Calling BS on Carl’s Jr

January 6th, 2008

taco-de-carlos-coffee-mug.jpgIt’s been almost 30 years since the Carl’s Jr launched the ill-fated Taco De Carlos chain but the irony is not lost on the name. Don’t get me wrong here, I am not a racist, I hate all people equally if they fit into distinct groups such as idiots, assholes, criminals, and terrorists. Hell, let’s throw in most lawyers and people with the little fish symbol on their business cards…but I digress. Here is southern California, Carl’s Jr, who under the leadership of Carl Karcher, cleaned up major ghetto areas in Anaheim, is turning the tables on this old policy. On NUMEROUS occasions at local branches, they have hired a crew that lowers the standard on fast food, as if it could go lower.  Continue reading for more of the story.

Carl’s Jr on Lake Forest and 405 fwy
I go to fast food because I am in a hurry, that’s the “fast” part of fast food isn’t it? So I pull up to the squawk box and place my overly complicated order for a #4 with a diet coke and criss cut fries. Yes, I realize how difficult it must be to understand me when I speak slowly and pronounce my words carefully “a … number …. four ….. medium … DIET coke…..criss cut fried” - “that was a number 9 with a coke?” - NO…. a FOUR with a DIET coke! SIXT times I had to repeat the order, being very careful to make sure I was perfectly clear. I end up having to drive to the window to explain this tough order. I then repeat it while showing 4 fingers to the person in the window. She turns around and announces “numero quatro”. NO! I did not order a quatro, I ordered a freaking number FOUR from Carl’s Jr, freaking all-American hamburger joint for Christ’s sake!

Come on. Barely anyone in the entire store could understand basic English. All orders to all employees had to be given in Spanish. I don’t care who you hire to work in your busness so long as they meet some basic requirements:

  1. They keep clean
  2. They don’t screw up the orders
  3. They are legal to work in the USA
  4. They speak the native language

Having employees that ALSO speak Spanish is certainly a plus but English should be a requirement. I have called and complained multiple times as I can’t seem to stop eating those $6 burgers but my patience is running thin with increased errors in orders and having to deal with people that don’t speak a word of English.

So Car’s Jr, I call BS on yout!

2 Comments »

  1. [...] If I wanted to make less than I was worth, I would go work at Carl’s Jr. [...]

    Pingback by Calling BS on Craigslist Brides | Call BS on That! — January 7, 2008 @ 2:59 pm

  2. Yup, the whole issue here is that you cant fit 10 pounds of crap into a 5 pound bag. Our immigration laws (or rather lack thereof) (hope i spelled that correctly.) have caused the us immigrant population to increase almost as much as twice the norm for the American citizens, now I certainly wont work for anything less than 75-100/hour (if I was employed by another company I couldn’t stand for anything less that maybe 25/hr.. Since an immigrant will work for $5-10 an hour and will only do what he HAS to to get by, he gets the job at Carl’s Jr. His manager will likely be the same deal so complaining in English wont get you anywhere… Really sucks, because this is the pathetic reality. We need to fight for harder immigration laws, or at least discourage the illegal entry into the states. (this would also cut back on our fuel usage in the US, but thats a whole story in itself.)Instead we pave the way for an immigrant to achieve the American dream, but we cant even feed our own indigent citizens. Until we do something to take back our country get used to learning a new language, and prepare for the possibility that the US becomes some other country. (prob a bit harsh, but think about it…)

    Comment by Troy In Florida — March 15, 2008 @ 4:17 pm

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